Costronic Sim Lim Square LvL 4 - Bad service, Bad attitude, Bad staff
tsktsktsk.... Can't believe it i actually bought so much things from there...Their after service sux...
First time i went back to them, I approached one of the staff to seek help. They told me to wait for 5 mins, which actually took 15 mins, for them to check for me what is wrong.
After waiting, they told me that i have to come back the next day as they are closing in 15 mins and he still got a lot more coms to attend to (wtf right?) So i asked one of the staff, i said, "nvm, i can wait.. how many more u got?" And the reply i got was, "ITS NONE OF UR BUSINESS" There is only 2 indian guys who are servcing the coms at the end of the shop. One always wears long sleeves with colour. That ass who gave me that reply was the other one who likes to wear shirts. I have a lot of personal insulting remarks to say abt him actually haha.... This is no way for customer service.. tell me abt it.. i know this more than any of them..
So, bo pian.. ok la one of the guy there, after me getting all angry and agitated, provided me some information on what is actually happening. So i left my com there and went back the next day to collect.
When i brought back the com, i can't fix the graphic card. My bf took it out and we found out that one part of it was not in place but still attached to the grahpic card. I was so blardy angry lo. How many times they want me to go back man.
So i went with a good friend of mine who knows quite a bit about computer. I showed it to him and he told me to go back ask them to change. There i was.. showing to this chinese guy if i am not wrong his name is gary. I was looking at it, and i told him one of the part is not in place, i even pointed it out to him where that is. One touch from him, the whole thing came off. I was like, "I told u already don't touch it is spoiled already. In my mind was more like, " you blardy fool, now u make spoil already how the f*** can i change man."
Anyway this fool likes to use cars as example. Don't come talk LJ with me.. If u can't fix my problem, don't make it worse.I spoke to the Boss. He told me that when i brought that thing over, it is already broken. Ask me don't talk NONSENSE and accuse his staff. Ooh well tt blardy fool being such a coward and all of coz deny that he broke it and push it to me...He even threaten me, wanting to review their video cam. I was like, "All the better, bring it on, i'll see what u have" In the end he gave some lame excuses again and din wanna show it to me.. awww....They keep on insisting on me making ANOTHER trip and i have to go to the distributor's place which is Ban Leong at kaki bukit. and i have to bear all charges even tt additional ones made by tt fool.My friend and i was like wth... attitude staff with a worse kind of boss.. no wonder i was wondering how they got that from...
Maybe i look young, maybe i am a girl but if u think i am easy to bully u better think twice. Poor me.. I am going to report this to the Consumer Association of Singapore and which ever organisation i can find. Even if I did not gain anything from this, I will let them be aware of what this company is. And also don't think we consumers are stupid enough to let u treat us this way. I am sure u guys out there heard a lot abt this "black" shop too.So people out there.. This is a warning for ya...
I am voicing out my opinion as a consumer and all these facts are true.. I am a true live example of what this shop actually does for their customers. If you don't believe u can ask that shop, it just happened a few days ago... of coz u can try it all u wan but dun say i din warn ya... *evil laughter*I am not trying to be mean, I wun be unless i get treated this way.
Yours Truly, Emma 12:09 PM
